FAQs
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1.When was Mindiya founded?
Mindiya(Huzhou Nanxun Yuen wood products manufacturer Co.,Ltd), established since 2004, is a direct manufacturer and OEM & ODM specialist of engineered wood flooring in China. With 21 years of production experience, we supply high-quality engineered wood flooring and new three-layer solid wood flooring to distributors, wholesalers and project contractors worldwide.
2.How much manufacturing space does Mindiya have?
We have one factory located in Nanxun, Huzhou (Zhejiang Province) with more than 108,000 square feet of manufacturing space. It houses a complete in-house production line — from veneer selection, kiln drying and hot pressing to UV finishing, profiling and packing — so quality is controlled at every stage.
3. What certification reports does Mindiya possess?
We hold certification reports including FSC, PEFC, CE, EPD and ISO, together with our Environmental Management System certificate, all of which comply with international standards. Our products also meet FloorScore® and GREENGUARD Gold low-emission requirements and can contribute to LEED / BREEAM credits for your project.
4. What customisation options do you offer?
We provide a range of bespoke options, with dedicated one-to-one customer service available. You may freely select the wood species, plank size, overall thickness, wear layer thickness, grade, colour, surface texture (brushed, hand-scraped, saw-marked), finish (UV lacquer or natural oil), locking system, and your own private-label branding.
5. Where are these products manufactured?
All our products are manufactured in our modern production facilities located in Nanxun District, Huzhou City, Zhejiang Province — China's largest wood flooring manufacturing cluster. Shipments are normally exported through the ports of Shanghai or Ningbo.
6. Is there a minimum order quantity (MOQ) for your wood flooring?
1. Customised Brand Packaging: specific requirements vary depending on the product structure. Standard engineered planks typically require a minimum of 300sqm per colour and size, while herringbone, chevron and special-shaped parquet usually start from 300 sqm per specification.
2. Factory Owned Brand / In-stock Items: such orders are treated as wholesale transactions with lower minimum quantities(100 sqm), and mixed container loading across several SKUs is accepted.
7. Can your flooring be made from FSC-certified or other sustainable timber?
Yes. We can source FSC® and PEFC certified timber on request and provide the corresponding chain-of-custody documentation for your market. We can also customise the wear layer species to meet your specific needs and local regulations.
8. Is it possible to produce flooring using the buyer's own design or specification?
Yes. We would be delighted to work from your own drawings, physical samples or specification sheets, and fully assist you in developing new flooring products. All design details will be kept strictly confidential, and exclusive design patents can be arranged for your market.
9. Can you manufacture products in different packaging formats?
Yes, we have an array of packaging options for you to choose from — plain export cartons, printed private-label cartons, shrink-wrapped inner bundles, and palletised or loose-loaded container packing. Please contact us to choose one that fits your requirement.
10. Is OEM/ODM available?
Yes, we possess extensive experience within the wood flooring industry and operate an all-in-one production line. Prior to placing your order, we shall provide you with professional advice on structure, finish, packing and shipping, and offer complimentary design support for your brand.
11.What material options are available for your flooring?
Selection can be tailored to your custom requirements. Currently we offer wear layers in European oak, black walnut, ash, maple, teak and birch, with imported birch or eucalyptus as the core material. Wear layer thickness may be specified from 0.6 mm up to 6 mm or more; thicker wear layers allow more re-sanding cycles and command a higher price.
12. Can you produce flooring that meets EU formaldehyde and indoor air quality standards?
Yes, we not only manufacture CE-marked flooring compliant with the relevant EN standards, but also supply E0 / E1 grade low-emission products. We conduct multiple random inspections during production to ensure compliance with international standards, offering you greater peace of mind.
13. Can you provide bespoke plank sizes and thicknesses?
Yes, we offer a range of sizes for your selection — for example 365×181×15 mm, 255×128×15 mm and 185×181×15 mm — and we can open new tooling for custom dimensions, thicknesses and herringbone or chevron angles. Please contact us, and we shall select the most suitable solution based on your requirements.
14. What products does your company offer?
Since 2004, our company has specialised in the production of engineered wood flooring. We remain committed to providing premium flooring solutions across our core areas of expertise, including engineered plank flooring, chevron and herringbone, square parquet, special-shaped parquet, and new three-layer solid wood flooring.
15. How many employees does your company have, and what employee benefits are provided?
We have a team of nearly 100 dedicated professionals spanning production, quality control, product development, and export sales, and have successfully completed numerous product development projects to date. Since the company’s founding in 2004, we have consistently placed our employees at the heart of our core values. While providing comprehensive social security benefits, we actively foster our employees’ sense of self-worth and capabilities to realize our vision of shared growth between our employees and the company.
16. Do you provide samples? How do we get a samples?
Yes, our samples are provided for reference regarding species, colour, surface texture and finish quality. We can dispatch 1–2 sample pieces or a sample panel free of charge (excluding postage). Please contact us, and we shall arrange for the samples to be sent forthwith.
17. What are the delivery times and payment terms?
Orders are typically completed within 25–40 days of the advance payment, though the exact timeframe depends on order volume and specification. Advance payment by T/T wire transfer is required, with the balance settled prior to shipment. FOB Shanghai / Ningbo, CIF and DDP terms are all available; specific terms are negotiable.
18. Is your flooring eco-friendly? And how long does it last?
Mindiya has consistently pursued a sustainable development approach. We use responsibly sourced timber, low-emission adhesives and eco-advanced finishes, and our 11-layer balanced structural design extends service life to 30 years and beyond. We provide eco-friendly materials and packaging solutions for partners who share that commitment.
19.What installation methods are available for your engineered wood flooring?
Our engineered wood flooring supports three installation methods: full glue-down (fully adhered) installation, floating installation over an underlay, and nail-down installation over wooden joists or plywood subfloors. The right choice depends on your subfloor type, room conditions, plank format and local building practice — we shall recommend the most suitable method for your market before your order is confirmed.
20. What locking system do you use, and is glueless installation reliable?
We offer precision-milled click-lock profiles for glueless floating installation, together with classic tongue-and-groove boards that are glued at the joint for glue-down projects. Every batch is trial-assembled during production to check joint fit, profile tolerance and closing force, so the lock engages cleanly and resists gapping. Please contact us, and we shall select the most suitable profile based on your format and installation method.
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